What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Harpreet S.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2024
Zoom is perfect app to make your meeting go smooth
Likeliness to Recommend
What is your favorite aspect of this product?
one aspect of Zoom is that appreciate is its ease of use, which simplifies the process of scheduling and joining meetings, regardless of technical expertise.
What do you dislike most about this product?
There were issues with security but it is improved now
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sophie L.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Effective meeting platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The meeting control mechanisms within Zoom is unmatched by any other software. From password requirements to join meetings, to waiting rooms for attendees, meeting lock, meeting access passwords, audio signatures and even screen share watermarks for contents shared on screen during collaboration sessions.
What is your favorite aspect of this product?
The intuitive ease of use on mobile and desktop is top on the list for me. Secondly, are the annotation tools available for me to use during virtual engagements or meetings.
What do you dislike most about this product?
Apart from forcing me to do an app update, few seconds to a meeting, I think I have generally had a good time using Zoom and I have used it for the better part of the last eight year, professionally and for private communications.
What recommendations would you give to someone considering this product?
Zoom is the best video meeting platform I have used, in the course of my professional life and it's no surprise why it is probably the most popular video meeting app for the workplace, across the globe.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Jayash K.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2024
Best video conferencing software than others
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides stable FPS, which always enhances my experience.
What is your favorite aspect of this product?
It's screen sharing feature and quality it provides.
What do you dislike most about this product?
Sometimes, I feel an internet issue, but it automatically fixes itself after a few seconds.
What recommendations would you give to someone considering this product?
You should purchase this software if you need comfortable and high quality video conferencing.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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