What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Harsh K.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2024
One of the best Video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides High Quality meetings with stability, which makes it better than others.
What is your favorite aspect of this product?
It's screen share feature, helps me a lot while communicating with my clients.
What do you dislike most about this product?
Actually, nothing to dislike but sometimes I feel network fluctuation.
What recommendations would you give to someone considering this product?
You can consider this software, if you want premiumness.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Gary H.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Mar 2024
Best video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has the most features and is very user friendly.
What is your favorite aspect of this product?
Zoom makes it easy to connect with colleagues, allowing less in-person meetings and more effective time management.
What do you dislike most about this product?
You can't do some things, like a virtual background, unless your computer is speedy.
What recommendations would you give to someone considering this product?
You can use Zoom for free for up to 100 participants up to 40 minutes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Benjamin B.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Easy to use for everyone
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy to use a reliable. I have experienced outages and quality issues with other companies, and Zoom has been to delivery reliability.
What is your favorite aspect of this product?
How it's easy to use and recognized by our team and external stakeholders
What do you dislike most about this product?
I think the price could be a bit cheaper, and the mobile experience could be improved.
What recommendations would you give to someone considering this product?
I would recommend to try it out. For me it is the best video product for a business environment due to its reliability.
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
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