What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Carter G.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to use, possibly pricey for individual vendor
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and navigate compared to competitors
What is your favorite aspect of this product?
Workability
What do you dislike most about this product?
Exclusion of in-person interaction
What recommendations would you give to someone considering this product?
Give all options a look
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
Abbinow T.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic Product for your video conferencing need
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a lot of features,flexibility to integrate with other apps.Very easy to use. Universally acceptable now especially in the covid time. Their support is also good. Look and feel is great as well.
What is your favorite aspect of this product?
1. Screensharing 2. Break out rooms 3. Virtual background 4. Zoom calendar 5. Meeting recording 6. Waiting rooms 7. White board
What do you dislike most about this product?
Nothing much. Price can be a bit lower. I am satisfied with the features it provides.
What recommendations would you give to someone considering this product?
Recommendation would be it is a good software to invest in your web and video conferencing requirements. It has a good ROI in longterm. You don't have to worry after you have installed the software.Good value for money.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Santosh P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Best product to communicate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom consumes less memory than the other similar products.
What is your favorite aspect of this product?
Zoom is light weight and easy to install and we can communicate virtually within the employees in an organization and can share our screen and can present the ppt which helps to increase the understanding of the project.
What do you dislike most about this product?
I didn't see any dislike feature in it till now.
What recommendations would you give to someone considering this product?
Definitely, if anyone wanted to go ahead with this product sure can go ahead.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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