What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Ankit Kumar G.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and implement. Too many features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom has too many features compare to google meet
What is your favorite aspect of this product?
separate group creation
What do you dislike most about this product?
cost is little bit higher compare to other vendor but also features whatever they given is far better than any other vendor
What recommendations would you give to someone considering this product?
Go ahead it is the best tool for training and meeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Giovanni Ficcadenti L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Video conferences out there in the market.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One of Zoom’s best features is its capacity for up to 500 participants in a single video conference. According to my experience, the video and audio quality is superior to other competing devices on the market, and it connects faster and more reliably. I frequently use the recording tool so that I can review what happened during the session and learn from it. I use Zoom on both my computer and my Android phone to work and connect while travelling.
What is your favorite aspect of this product?
Zoom is one of my preferred applications; the video quality is exceptional and breathtaking. The resolution is consistent and stable, and the audio quality is exceptional. Zoom is relatively simple to operate! The way it's set up makes it simple to set up meetings, join calls, and change settings. Zoom provides exceptional customer service, assuring a positive experience. Zoom connects seamlessly with a variety of external tools, maximizing its utility. Its simple integration—whether with calendars, management of project software, or other collaborative platforms—provides a seamless experience.
What do you dislike most about this product?
Overall, Zoom is an excellent tool, although in larger meetings, it may be tough to keep everyone engaged. The UI may appear busy, making it difficult to facilitate talks. Furthermore, rare network failures may create minor disruptions in the meeting’s flow.
What recommendations would you give to someone considering this product?
Zoom has changed everything for me! The video quality is excellent, and I feel as if I am in the same room, even though I am miles apart. I enjoy how simple it is to join meetings – simply a click and I’m there. It’s simply the best software for bringing my entire team together in one spot. For trustworthy and simple virtual meetings, Zoom has been my first choice. It has allowed me to communicate with clients and colleagues with ease.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Saves Time
Cons
- Inhibits Innovation
- Less Generous
Please tell us why you think this review should be flagged.
Anant C.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Best Platform for online meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The main focus of zoom is to provide security and privacy and i find it easy to use as compared to any other software
What is your favorite aspect of this product?
The favorite aspect about this product is its user-friendly interface, which makes it easy for people to connect and collaborate seamlessly.
What do you dislike most about this product?
As of now i did not find even a single thing which i dislike about the zoom, overall its a great platform to use.
What recommendations would you give to someone considering this product?
Recommendations that i give to someone considering this product are based on 1- Assess your needs. 2- Try the free version first. 3- Pay attention to security features. 4- Explore integration options.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.