What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Pratik P.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
For feature-packed office meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a lot of features like games, screen annotation, video effects, etc. they are fun and useful apart from the regular meeting stuffs.
What is your favorite aspect of this product?
I like the screen annotation very much. It always helps in presentation too.
What do you dislike most about this product?
It takes a lot of time to connect to Zoom and set up & start the calls.
What recommendations would you give to someone considering this product?
As far as I used it, Zoom is better than Google meet & Zoho meetings. You can go for it.
Pros
- Trustworthy
- Fair
- Helps Innovate
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nay M.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2024
Its a popular tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its really similar to Google Meet
What is your favorite aspect of this product?
Easy to manage
What do you dislike most about this product?
Not really different from others
What recommendations would you give to someone considering this product?
No reccomendations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John L.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great tool for web confernce! Great features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Less lagging. Great Staff.
What is your favorite aspect of this product?
Great staff. Happy staff.
What do you dislike most about this product?
None. Great tool for web conference.
What recommendations would you give to someone considering this product?
Just get it. You will not disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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