What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mary H.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for webinars!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows you to share a link with external folks and control their permissions
What is your favorite aspect of this product?
We can control what guests/outside folks attending zoom meetings can do (ask questions, mute/unmute, have camera on, etc.)
What do you dislike most about this product?
A little old fashioned, doesn't seem like it looks much different than during Covid
What recommendations would you give to someone considering this product?
Great for business
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Prabhjit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best Video Conferencing Platform Out There
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One main factor that makes it different from other products is their app and availability. The video call connectivity on their app is best out there with minimal errors and call drops in addition to this, the app is super easy to use and is available on most platforms including iOS, Windows and more.
What is your favorite aspect of this product?
Makes remote work life easy. When I want to keep connected with my peers when I am working for home this is the only product that helps us with meetings and group discussions in our everyday life. 10/10 recommended!
What do you dislike most about this product?
I remember when we implemented it back in 2021 there used to be minor call disconnect issues but everything has been fixed so as of now there is nothing that I dislike about Zoom.
What recommendations would you give to someone considering this product?
If you are searching for a platform that helps you to stay connected when working remotely then you must look no further than this. Just go for it, you are gonna love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kavisha P.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2024
Makes It Easy To Connect Virtually
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is easy to join meetings and create new meeting links.
What is your favorite aspect of this product?
Simple user interface and connectivity.
What do you dislike most about this product?
Everything works perfect for me.
What recommendations would you give to someone considering this product?
For professional meetings and training sessions.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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