What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Adam M.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great teleconference tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's ease of use
What is your favorite aspect of this product?
The conference call feature
What do you dislike most about this product?
Some of the audio/video controls
What recommendations would you give to someone considering this product?
It's good for teleconference
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Less Respectful
Please tell us why you think this review should be flagged.
Soumaya M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoom delights a lot
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides enough time for zoom meetings even when you are on a free version. The ability to share screen during the meeting makes presenting work more fun and easy
What is your favorite aspect of this product?
I like the waiting rooms of Zoom, they make sure our meetings are safe and also provided us with an extra way of how to authenticate members since we can determine who can join the meeting
What do you dislike most about this product?
Zooms works fine for me and I am okay with the tool, I have not seen any downtime of Zoom unfortunately sometimes, the sound and audio quality during meeting tend to lower the quality
What recommendations would you give to someone considering this product?
Yes, I would recommend Zoom for online meeting and video conferences
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Iana K.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2024
Best product on the market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy to integrate and easy to use
What is your favorite aspect of this product?
the amount if functionality they provide
What do you dislike most about this product?
messages being deleted after 13 months
What recommendations would you give to someone considering this product?
buy it and you won't regret it
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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