What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jaykumar K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Zoom: The Video Conferencing Powerhouse
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out for its ease of use, reliability, and robust features like breakout rooms and whiteboarding. It seamlessly integrates with popular calendars and offers strong security options.
What is your favorite aspect of this product?
For me, Zoom's breakout rooms are a game-changer! Brainstorming and team discussions are so much smoother with dedicated spaces. Plus, the screen sharing and whiteboarding features make collaboration a breeze. It's like having a virtual conference room at your fingertips!
What do you dislike most about this product?
While Zoom is fantastic, the free version can have limitations on call duration. Upgrading unlocks more features and time, but it might not be for everyone.
What recommendations would you give to someone considering this product?
Zoom's a must-have for any team! It's super user-friendly and reliable. The breakout rooms and collaboration features are fantastic. Give it a try - free plans are available!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sharthak A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic Video conferencing system
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a simple video meeting application with a white board as one of the cool features.
What is your favorite aspect of this product?
White Board and working together over there.
What do you dislike most about this product?
Not integrating with the Infra which would have helped to keep the chats permanently and conversation going properly
What recommendations would you give to someone considering this product?
AI Transcripts while recording
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Shubhi A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Industry leader in video conferencing!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has a whole range of features and is not limiting. Even has webinar and events capabilities.
What is your favorite aspect of this product?
How easy to use it is.
What do you dislike most about this product?
Can sometimes be confusing to use with all the features. Also, noise cancellation can be improved.
What recommendations would you give to someone considering this product?
Great one if you need a whole range of video conferencing features and capabilities and are also looking to expand in to webinars and events.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
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