What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Pranay M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Robust features and seamless integration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out from other similar products due to its user-friendly interface, seamless video and audio quality, extensive range of features including virtual backgrounds and breakout rooms, and its ability to accommodate large meetings and webinars with ease.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its simplicity and reliability. It offers a seamless user experience with high-quality video and audio, making virtual meetings and collaboration effortless and effective.
What do you dislike most about this product?
improvement in Zoom could be the accessibility features
What recommendations would you give to someone considering this product?
I would recommend thoroughly exploring its features to ensure they align with your specific needs. Additionally, take advantage of the free trial or demo to assess its suitability for your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saibal A.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Security system and interactive chatting
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
Nothing as such but little pricy
What recommendations would you give to someone considering this product?
Wonderful experience
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Diksha S.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2024
Best in market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
New Enhanced features like linking with other platforms and recording for long hours. The quality and UI also seems better.
What is your favorite aspect of this product?
It's different in terms of quality and UI/UX.The features are also Advanced.
What do you dislike most about this product?
Nothing like that yet.
What recommendations would you give to someone considering this product?
Best tool for video calls and team meetings.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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