What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vimal K.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2024
Cost efficient
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It’s cheaper comparing to other products in market
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Interfaces has to be improved and the security
What recommendations would you give to someone considering this product?
Improve security, improve user interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Debanjan C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
A Fantastic Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
According to me below are the points which differentiate zoom from the other product a. Seemless integration for the Video Conferencing. b. With Zoom meeting connect has got an new value. c. Having breakout room with the participant instantly are great.
What is your favorite aspect of this product?
My Favourite aspect is how easily we can now connect with each other over video and audio easily. Even the voip calling is very attractive to me.
What do you dislike most about this product?
As an IT administarator and implementor i feel that adminstrator should be given more control when there is a screen share in progress. FOr example during a screen share if you want to run any app in Run as administrator mode then the next dialog box will only appear to the user screen only. As there are sometimes the requirement to enter a different credentials for the process.
What recommendations would you give to someone considering this product?
Zoom is enhancing and adding features with their every release.
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
LINDESEY S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2024
Zoom for Zooooooming
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Adhesive and cohesive VoIP phone calls and video conferencing. Ease of file sharing
What is your favorite aspect of this product?
BIM chatting.
What do you dislike most about this product?
It offers all it was tailored for.
What recommendations would you give to someone considering this product?
I just recommend it to all and sundry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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