What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Richard C.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2024
Outdated software that needs to become modern
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Brand name
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Downloading plugins and software
What recommendations would you give to someone considering this product?
There’s better alternatives like Google meet
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Cons
- Less Generous
- Security Frustrates
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Nitish S.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
A better application to use for video calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I don't have any opinion about this since it is also use for professional purposes we never use it for personal connect.
What is your favorite aspect of this product?
I like that we can join the meeting by clicking on the link there is no need of creating the account.
What do you dislike most about this product?
I don't like when it start getting hang in between the calls or online meetings
What recommendations would you give to someone considering this product?
The developer should work on the stability and effective working of the application
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tania C.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2024
Really excellent product - easy to set up and use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom can be used across a range of platforms including: Windows, MAC and iOS - it's so widely accessible
What is your favorite aspect of this product?
The built-in collaboration features and the transcripts.
What do you dislike most about this product?
The trouble most of us have remembering we are on mute.
What recommendations would you give to someone considering this product?
I would say that it's a really effective tool, for any size of business. Zoom is one of the most popular video conferencing software systems on the market because of its easy-to-use feature set and affordable pricing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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