What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vinay K.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2024
User friendly and intutive
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its user friendly dashboard and cost effiencent
What is your favorite aspect of this product?
best part of using zoom is guest who don't have zoom account can easily zoin meetings without hassle.
What do you dislike most about this product?
whiteboard
What recommendations would you give to someone considering this product?
for larger meetings and webinar , explore security option like waiting rooms , password protection and host controls to manage participants effectively.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
Yatharth B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2024
Bringing easiness in video Confrencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom platform has the capability to hold a large group of participants in a single limit without limitation and hitches.
What is your favorite aspect of this product?
Zoom speciality is that its Ease of use even for those are not tech savvy. Reasonable price for business needs compared to other programs.
What do you dislike most about this product?
Sometimes I have experienced technical difficulties like others not hearing me on the Zoom call .
What recommendations would you give to someone considering this product?
Zoom is amazing tool that allows us to connect with others all over the world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brooke B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Best virtual meeting tool on the market
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
best tool for facilitation I think
What is your favorite aspect of this product?
screen share, recording, automated messaging/polls
What do you dislike most about this product?
can't access chats after meetings wrap
What recommendations would you give to someone considering this product?
Ensure you've got clear security settings before implementing for a larger org
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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