What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Milan P.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Aug 2024
easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom supports a wide range of meeting sizes, from small team meetings to large webinars with thousands of participants.
What is your favorite aspect of this product?
Offers built-in recording and automated transcription services for meetings.
What do you dislike most about this product?
While there is a free version, many of the more advanced features and larger meeting capacities require a paid subscription.
What recommendations would you give to someone considering this product?
Expand options for personalizing virtual backgrounds and meeting interfaces.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2024
Easy to use but should allow more than 50 minutes
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Omodiaogbe S.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2024
Zoom is a great product that enhances productivity
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User friendliness
What is your favorite aspect of this product?
Video conferencing
What do you dislike most about this product?
Invitation
What recommendations would you give to someone considering this product?
It's a great product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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