What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aakash K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Easy to Use, Best Solution for Buisness
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Screen remote control
What is your favorite aspect of this product?
Screen sharing with remote control
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
This product is really nice
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gizella M.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2024
Easy to use, but pricey.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and added feature like break out rooms .
What is your favorite aspect of this product?
Ability to add in note takers like Fathom for meeting minutes
What do you dislike most about this product?
the cost, i find it expensive for small business and the inability to live stream to instagram
What recommendations would you give to someone considering this product?
spend time learning about the add on's and set up properly from the start to save time.
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Reliable
Please tell us why you think this review should be flagged.
Maulana A.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Aug 2024
Wellknown webinar app in my businessmate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Wellknown app for webinar
What is your favorite aspect of this product?
Sharescreen
What do you dislike most about this product?
Install software to use
What recommendations would you give to someone considering this product?
Wellknown app for webinar in my country
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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