What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Kimberly W.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2024
Let’s me meet client virtually.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Been around for years
What is your favorite aspect of this product?
Screen share
What do you dislike most about this product?
Learning curve for use
What recommendations would you give to someone considering this product?
Free version is great for beginners
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Fair
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Michael B.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2024
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Constant improvement.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Price when adding features like "large meeting"
What recommendations would you give to someone considering this product?
You can't go wrong using Zoom
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Aurangzeb Nawaz K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Robust Audio Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers a comprehensive ranking of the top cameras for Zoom and video conferences for the year 2024. The Logitech C922 Pro Stream, which has been lauded for its 1080p camera, superb audio, low-light correction, and background removal capabilities, is their top choice.
What is your favorite aspect of this product?
Because of oom workplace's meet scheduling, calendar integrations, ease of setup, and low machine weight, team collaborations have never been easier. The fact that their software and mobile applications are seamlessly connected.
What do you dislike most about this product?
The user interface still needs a lot of work; the most recent changes in version 6 are, in my opinion, insufficient to compete with competing UX/UI solutions. While the GUI hasn't changed all that much, the features are getting better as well.
What recommendations would you give to someone considering this product?
I am recommending Zoom for better Audio Video conferencing and quality.
Pros
- Continually Improving Product
- Efficient Service
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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