What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Aditya M.
- Role: C-Level
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Aug 2024
Easy to use,automatic transcription
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Break rooms, friendly interface capabilities to handle large number of users
What is your favorite aspect of this product?
Break rooma
What do you dislike most about this product?
Sometimes lags
What recommendations would you give to someone considering this product?
Able to handle large numbers of users
Pros
- Helps Innovate
- Caring
- Client's Interest First
- Continually Improving Product
Cons
- Less Inspiring
- Vendor Friendly Policies
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Phani Kumar A.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
A good to go for daily meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom audio and video conferencing is a unique software that is being used widely across the globe to connect and interact with people all over the world. It helps to connect remotely, discuss with clients, stakeholders and customers for day to day production requirements
What is your favorite aspect of this product?
Attending meetings or calls over zoom is one of good aspect that was observed during my tenure using zoom
What do you dislike most about this product?
No dislikes are identified
What recommendations would you give to someone considering this product?
Zoom is truly a good companion in any of the organisations to connect, meet ans discuss with people across, clients, customers and stakeholders
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rishabh P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Feature packed video conferencing software!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides additional features like screen control features remotely with screen sharing that made our remote management so easier and we have used it for troubleshooting clients problem with this. It has direct chat and hand raise + admin control features that is really helpful. Also its audio and video quality is good standard during conference calls.
What is your favorite aspect of this product?
Most amazing part of software is able to control recipient screen through remote acess which i personally really like it and very helpful for organisational purposes as well ky personal uses.
What do you dislike most about this product?
Although i dont have dislikes about the software but its video and call drops can be improved which occurs sometime during conference calls.
What recommendations would you give to someone considering this product?
I would recommend using its paid or business version that has most value deal.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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