What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
KUNAL K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Best tool for schedule meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provide a lot of features during meetings as we are able to record business meeting and also note and whiteboard feature we can explain things and notes during calls also AI enhance voice clarity during meetings and also it provides all chats records after meeting overall best tool for meetings to achieve business goals
What is your favorite aspect of this product?
In this zoom we are able to remote different desktop access via screen sharing also we have a option to share one screen or multiple screen we can record our important meetings easily and track them in a one place it also we can schedule or direct do a meeting they provides alot of options to do meetings best product to do business meetings.
What do you dislike most about this product?
This tool is good to go and provides good features to do meetings at a effective cost price
What recommendations would you give to someone considering this product?
By using this software user can schedule or do their business meetings at a one place with great features by using this tool you can manage your virtual meetings also achieve your goals easily i will recommend this software to grow your business effectively by using this tool we are able to do complete our projects in a given time duration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maria K.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2024
Reliable and efficient collaboration-ZOOM
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It takes a little while to learn to use zoom properly but once done, there is no turning back to any other products.
What is your favorite aspect of this product?
multi functionality
What do you dislike most about this product?
it was somewhat frustrating to use in the beginning
What recommendations would you give to someone considering this product?
cost effective and user friendly
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Shahryar F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2024
Easy to use recommended for Sales Calls
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very easy to use and its video calling feature changed the industrial trends during Covid-19. I have been a user since 2019 and would recommend Zoom in high regards. It should evolve with feature like AI Notes and smooth operations on the lowest bandwidth
What is your favorite aspect of this product?
Webinar Management
What do you dislike most about this product?
It is not easy to use zoom when your internet is unstable or working on a lower bandwidth compared to its competitors
What recommendations would you give to someone considering this product?
If you are looking to manage webinar and high capacity Academic classes i would i highly recommend Zoom
Pros
- Helps Innovate
- Reliable
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
