What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Alison G.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2024
Very easy to use Great product to meet people
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's so easy to use and great when you have a large audience
What is your favorite aspect of this product?
Screen share
What do you dislike most about this product?
Nothing is to dislike
What recommendations would you give to someone considering this product?
I would suggest they try it and play around with things to make it work for them
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Jonathan H.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2024
user friendly, great product for communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easier to use, free version is superior
What is your favorite aspect of this product?
clarity and easy of use, not too many buttons
What do you dislike most about this product?
sometimes it is not widely adopted among al stakeholders
What recommendations would you give to someone considering this product?
compare againts other meeting/audio/visual platforms and you will see better performance
Pros
- Helps Innovate
- Reliable
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Mark B.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Achieving Peak
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ability to organize and coordinate interviews even at a go
What is your favorite aspect of this product?
High quality audio and videos ,connectivity stability and secure documents sharing.
What do you dislike most about this product?
No dislike at moment.
What recommendations would you give to someone considering this product?
This tool is best at all functionalities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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