What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Isha P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2025
"Great for sessions of coaching."
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For one-on- one or small group coaching, zoom is more intimate than skype. It has elements that help sessions seem targeted and effective.
What is your favorite aspect of this product?
Screen annotations quickly help me highlight important information on a shared document. The waiting room guarantees solitude, thus nobody answers the call in hurry. For clients, recording sessions to distribute later is really advantageous.
What do you dislike most about this product?
For initial users, the interface can seem crowded with too many options to negotiate.
What recommendations would you give to someone considering this product?
For mentoring or coaching, zoom's tools help one to connect and instruct properly.
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Altruistic
Please tell us why you think this review should be flagged.
Monica N.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
zoom cost effective for meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is so simple to operate while scheduling meeting with the team ability to share links outside organization mails stands out for me
What is your favorite aspect of this product?
I like the user interface which is so friendly and power given to meeting host to mute and unmutes makes meeting moves smoothly
What do you dislike most about this product?
sometime in areas with poor internet connection zoom disturbs a lot to connect
What recommendations would you give to someone considering this product?
For big organization with team above 200 members zoom is the best online meeting platform and i would recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
George A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2025
meeting made so easy with zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its user interface and calendar integration makes it better
What is your favorite aspect of this product?
its so easy to use i like the mute and unmute feature since it gives the host full control of the meeting
What do you dislike most about this product?
Zoom is expensive compared to other solution but it offer the best for me
What recommendations would you give to someone considering this product?
Zoom for online meeting is better is so easy to use by everyone and i recommend it to others
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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