What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Akriti C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Cool and fabulous application.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has wonderful audio and video quality that is easy to record the session for the future reference. White board and screen sharing is totally lag free. Performance is top notch.
What is your favorite aspect of this product?
Fabulous experience with the usability. Makes meeting seamless and always allow us to stay connected with team.
What do you dislike most about this product?
It requires good speed internet, sometimes calls drops on low speed.
What recommendations would you give to someone considering this product?
Cool app for daily meeting and scrum calls with client and team members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Janie N.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2025
Live Meeting Made A Walkover.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is simple, lightweight, and doesn’t require complex installations, unlike Zoho meeting or Microsoft Teams, which can feel bloated for smaller meetings.
What is your favorite aspect of this product?
Zoom is intuitive and easy to use, with a minimal learning curve, making it accessible to users of varying technical expertise is my most wanted aspect of this product.
What do you dislike most about this product?
My dislike about Zoom is that is connected with the absence of breakout room option. If the training sessions include many participants, there is a possibility of dividing the participants into groups for the purpose of discussion or practice.
What recommendations would you give to someone considering this product?
Perfect for video conferencing go for it.
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Fajes T.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted May 2025
Easy connect and data friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to connect and data-friendly.
What is your favorite aspect of this product?
good video resolution
What do you dislike most about this product?
Non for now
What recommendations would you give to someone considering this product?
Reliable App
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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