What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Sohanlal C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
the video quality is the best.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom's video is just smoother and clearer than anything else. we tried google meet and microsoft teams, but people always looked blurry. with zoom, it feels like they are in the same room. this makes it different.
What is your favorite aspect of this product?
i love the gallery view where i can see everyone at once, like the brady bunch. it makes meetings feel more interactive. the virtual background feature is also very fun and useful when my room is messy.
What do you dislike most about this product?
sometimes there are security issues in the news which makes me a little worried.
What recommendations would you give to someone considering this product?
if video quality is the most important thing for you, nothing beats zoom.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
Anthony K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Best Video and audio conference meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
offers excellent video and audio quality, with good bandwidth efficiency
What is your favorite aspect of this product?
Zoom accommodates large number of participants in single meeting
What do you dislike most about this product?
Nothing zoom is working well for me
What recommendations would you give to someone considering this product?
i recommend the solution
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Kapil kumar A.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2025
Its Amazing Software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quality of voice and the video quality makes this batter and this also provide a better noise cancellation. other competitors are also good but specifically i felt zoom is the best one to communicate professionally with safest experience and information security.
What is your favorite aspect of this product?
Quick background change and voice quality both are best.
What do you dislike most about this product?
nothing about dislike this is a light weight app and works fine in the machine . thanks
What recommendations would you give to someone considering this product?
This is light weight , easy to use . friendly interface , Secure communication is other important aspect to refer someone to use this application.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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