What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Monika S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
All in one communication tool.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is allows advanced communication capabilities with external noise filtering and also replacing background with brand image.
What is your favorite aspect of this product?
Making one on one audio and video calls in 4K UltraHD and communicating is easy without limit.
What do you dislike most about this product?
Collaborate easily hence no dislike.
What recommendations would you give to someone considering this product?
Scheduling video or audio Meetings is seamlessly.
Pros
- Reliable
- Caring
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
radhika P.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2025
Easy Virtual Classrooms
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
An AI-powered video conferencing tool that makes online teaching interactive with breakout rooms, screen sharing, and recording options.
What is your favorite aspect of this product?
I really like how smooth the video/audio is and how features like breakout rooms keep students engaged in group activities.
What do you dislike most about this product?
The free plan’s 40-minute limit can be restrictive for longer classes.
What recommendations would you give to someone considering this product?
I’d recommend it to schools, colleges, and training institutes that want a simple, reliable way to connect teachers and students online.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Frederick P.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Good Video conferencing software for engineering
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nationally recognised video conferencing
What is your favorite aspect of this product?
Ease to join a call
What do you dislike most about this product?
Not all competencies are easy to understand
What recommendations would you give to someone considering this product?
Give it a chance as it is a widely recognised video conferencing software
Pros
- Trustworthy
- Effective Service
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
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