What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Winston M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Ease to use business oriented conferencing tool !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom innovates very often to bring industry first features to its users and has a vast group of features unlike its competitors. It is more oriented towards businesses / organizations and the qualtiy of its VoIp is impressing.
What is your favorite aspect of this product?
The video calling part which works efficiently even in low network and saves data when in limited data plan.
What do you dislike most about this product?
The UI is way too bland and needs to be updated to the perspective of newer generations. Also there could be improvement for video quality of call.
What recommendations would you give to someone considering this product?
There's a lot of competition in the video conferencing tools and zoom stands out in it with other few. So you can just zoom it up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Jacob L.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
Great software, great features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's strength lies in its ability to facilitate real-time video conferencing, even with limited bandwidth
What is your favorite aspect of this product?
The screen sharing features in Zoom are fantastic for projects
What do you dislike most about this product?
Security concerns are a point of discussion with Zoom
What recommendations would you give to someone considering this product?
If you need a reliable video conferencing solution for your construction projects, Zoom offers excellent features.
Pros
- Efficient Service
- Inspires Innovation
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
Komal K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Fantastic platform to do meetings easily.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is better than others because it user interface is good and it's helpful unique features help in meeting.
What is your favorite aspect of this product?
Zoom made fast meetings from anywhere, easy connection, fast screen sharing and nice video quality.
What do you dislike most about this product?
Zoom is perfect for me, no dislike in my opinion.
What recommendations would you give to someone considering this product?
I recommend zoom for anyone to do meetings easily with Fantastic features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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