What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Alamin I.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2024
Must use app for every people to stay connected
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
For ease of use, Zoom is a clear king for me. No other tool is even close to that with the features it has.
What is your favorite aspect of this product?
Zoom is fantastic because it works on pretty much anything , PCs, Macs, even phones, no matter the operating system.
What do you dislike most about this product?
Some of the features in Zoom's Whiteboard feel a bit clunky at times. There are things that need to go more smoothly. Hopefully, they'll keep improving it.
What recommendations would you give to someone considering this product?
Very easy to use, all in a safe environment for your classrooms with educational-setting-oriented features. Give it a go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Somya J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Genuine Video Confrencing and secure Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides inbuilt speaker and messaging chat for communicating personally to one person. Zoom also provides high definition video and audio confrencing with support of large meetings.
What is your favorite aspect of this product?
as a participant or host , we can share our screens allowing for better presentation and we can easily record locally for playback .
What do you dislike most about this product?
zoom lags so high with low or slowers internet connection and require more time to get fix.
What recommendations would you give to someone considering this product?
zoom comes with full features ios and android support as well for participating in the meetings which help in taking attending seminars , lectures from anywhere . also zoom provides secure video confrencing .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Education
- Involvement: Vendor Management and Renewal
Submitted Jul 2024
Easy but pricy
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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