What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Qamar A.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2021
Zoom- A fantastic tool for conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides stable video and audio conference facility than other tools. screen sharing is also better from other similar software.
What is your favorite aspect of this product?
Video conference and screen sharing, I like the most on this software.
What do you dislike most about this product?
Sometimes audio interrupts, when we share our screen. it's annoying.
What recommendations would you give to someone considering this product?
it's an amazing platform for meetings, recommended to others to join each other on different projects by using Zoom.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Nadeem M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Zoom it for better future.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Research alternative solutions to Zoom on G2, with real user reviews on competing tools. Video Conferencing Software is a widely used technology, and many people are seeking simple, powerful software solutions with hand raising, whiteboarding, and presentations. Other important factors to consider when researching alternatives to Zoom include user interface and features. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Zoom, including Webex Meetings, GoToMeeting, Google Hangouts Meet, and BlueJeans Meetings.
What is your favorite aspect of this product?
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
What do you dislike most about this product?
Another drawback is, sometimes I have to face voice distortion. My internet connection is very strong, I do not know why I have [...] face distortion.
What recommendations would you give to someone considering this product?
I easily discuss business plans and together we are working for the uplift of our organization. This application is very easy to customize and I am truly influenced by its intuitive interface and quality customer services that never leave me in the lurch.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Tafara M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Great features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It allows for a large number of participants to join the meeting.
What is your favorite aspect of this product?
It features the ability to show the presenter on one screen as well as a presentation on other screens. It allows for sessions to be recorded easily and every recording can be stored on the cloud for other students to access it. The user interface is very user friendly and does not need training.
What do you dislike most about this product?
The time limit that is put on the free version. The application can be heavy on the computer system during video conference meetings.
What recommendations would you give to someone considering this product?
It is a great product and a very handy tool for unified communication since it offers a lot of tools for virtual presentations and meetings.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
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