What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sandeep R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Decent product for internal communications
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is easy to install and configure. It works on any device. Its cross device supported. It has HD audio and video calling for better communication. Its secure and reliable.
What is your favorite aspect of this product?
It has great UI and its user friendly. File transfer is quick and handles any file type. It has live emojis for making chatting more interactive and fun. It runs smoothly without any lag. It can be accessed from anywhere. Meetings are encrypted for better privacy.
What do you dislike most about this product?
It doesn't have some important features such as noise cancellation and call transcript. Screen sharing can be laggy sometimes. Its web application is very limited.
What recommendations would you give to someone considering this product?
Its a good product for internal communication and video conferences. It offers best value for money. One should consider this product if you are looking for internal communication tool.
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Excellent meeting software, great support!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nathaniel Z. J. P.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2021
Connecting over larger audience
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has enabled an option to connect our a larger group of audience than compared to other products
What is your favorite aspect of this product?
Once the meeting link is created it allows the option for anyone to connect using the link and also through guest mode. It also allows for users from different organization to join if required.
What do you dislike most about this product?
Apart from conferencing features it is not as feature rich as Teams such as option to include third party integrations
What recommendations would you give to someone considering this product?
A recommended tool for large organizations which require the option to have large audience in a single meeting event
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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