What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Denise F.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2021
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stood out from the crowd because of its different approach to online conference calls
What is your favorite aspect of this product?
the amount of people can connect at the same time
What do you dislike most about this product?
Nothing at the time
What recommendations would you give to someone considering this product?
It can be used with firends or in the company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shubham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Best thing about zoom what I personally like is , without login in zoom app, user can join with meeting ID and password. No need to waste time on login again and again. It's ability to selectively share screens is one of my favorite feature and I do it most of the time.
What is your favorite aspect of this product?
Organization can user it for internal team meetings, meetings with lead, managers CEO and organization can use zoom for taking interviews too, interviewer can ask candidates to write the codes while sharing screens.
What do you dislike most about this product?
Frankly saying , I have nothing to dislike ZOOM as it will be always my first priority for video conferencing either for meeting or seminars.
What recommendations would you give to someone considering this product?
I strongly recommend Zoom for Internal meetings, Video Interviews, Video Seminars. Screen sharing is one of the best thing of this Application.
Pros
- Effective Service
- Caring
- Saves Time
- Generous Negotitation
Please tell us why you think this review should be flagged.
Mike W.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Aug 2021
The new standard features, formerly bad security
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Until I moved over to Teams, I had no idea that Zoom appeared to be the most feature-rich of all the video conferencing software. Being able to mark up someone else's screen, whiteboarding, audio share, and very easy keyboard/mouse control are all things missing from some competitors.
What is your favorite aspect of this product?
Aside from ease of use? Being able to draw on my or someone else's screen. You don't realize how helpful it is until you don't have it any more. But really at this point it's just that everyone knows how to use it.
What do you dislike most about this product?
If you look into it, there was a whole range of security issues over the past year or two, which would provide understandable pause from anyone who needs encryption, for example.
What recommendations would you give to someone considering this product?
What, specifically do you want and need to do on a video conference? And how tech savvy are your users? How much does encryption matter (or required if, say, you're a government contractor or other heavily regulated industry)? Is Teams already included in your Microsoft contract?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Security Frustrates
- Less Inspiring
- Less Fair
Please tell us why you think this review should be flagged.
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