What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vanashree B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easiest video conferencing solution I've ever used
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I like the Multi platform support of this app. I can join meetings through the web, smartphone app, or desktop app.
What is your favorite aspect of this product?
The ability to schedule Zoom rooms with Google Calendar is very quick and useful.
What do you dislike most about this product?
Unable to record the meeting unless the host grants access.
What recommendations would you give to someone considering this product?
Zoom is a well established platform and is great when you have a large group that you want to get involved with a meeting or event.
Pros
- Effective Service
- Respectful
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
Aaron D.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Jul 2021
Painless process!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Virtual backgrounds and other filters make things more fun. Walking internal and external clients through processes is allot easier with zoom
What is your favorite aspect of this product?
Virtual backgrounds
What do you dislike most about this product?
Sometimes the room codes don’t work depending on how you send them.
What recommendations would you give to someone considering this product?
This is the fastest easiest way to get video conferencing up and running
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Bapti N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Effective Platform for Meetings and Conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is so simple to Navigate. It's easy to host and handle meeting activities. It consumes cooperatively less data than other platforms. The audio quality is quite good and zoom gives the best user experiences.
What is your favorite aspect of this product?
I love the integrity and easiness of this product. This application is super simple to host any meetings. Compare to any other platforms cost , this application is effective considering other aspects.
What do you dislike most about this product?
I think the video quality should be improved. There is some lagging about arranging the audience. Again the free service should increase it's time span.
What recommendations would you give to someone considering this product?
This product is cost effective and useful. Anyone who are planing to buy a service for a big community it would be better in terms of service, i think.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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