What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Helps Innovate
- Effective Service
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Voice Recognition
AI-Powered Meeting Assistance
CRM CSM Integration
Continuous UCC
Centralized Management Portal
Cloud-Based Voice
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
First-class solution for your virtual meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom phone is designed to give you first-class service and the advanced features necessary according to the dynamic needs of the company. It awarded the great service of expertise to its user and solved the customer queries and provided assistance if the user faced any kind of problem using this software.
What is your favorite aspect of this product?
Zoom phones are the best option to use at times of urgency. Zoom phones have not imposed any kind of restriction and defined any kind of number limitation to its user. Your stable connection to the internet allows you to share your data with your attendees and you can even record your meeting if you find out about the internet instability.
What do you dislike most about this product?
The user complained about the storage capacity of the zoom phone. Zoom phones use a large amount of data to store for better performance. We work on it to make it more productive by using minimum space for phone storage.
What recommendations would you give to someone considering this product?
If you are searching for software that gives you quality at a low cost and gives you access to all the latest versions of the experience, then the zoom phone is the best choice for you. You can communicate with your employee more effectively without the fear of cost and share the necessary information at any time, anywhere.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Bárbara M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Very popular
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Quick to implement and everybody knows about it.
What is your favorite aspect of this product?
almost anyone knows about it
What do you dislike most about this product?
The camera setting SOMETIMES is slow to process and the image is distorted
What recommendations would you give to someone considering this product?
Check if your customer use this tool
Pros
- Saves Time
- Performance Enhancing
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Hassan S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
First-class solution of your virtual meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom phone is the best option to use at times of urgency. Zoom phones have not imposed any kind of restriction and defined any kind of number limitation to its user. Your stable connection to the internet allows you to share your data with your attendee and you can even record your meeting if you find out the internet instability
What is your favorite aspect of this product?
Zoom phone is one solution to various need customer faces during work. Zoom phone is an affiliate app you used for multi-purpose, like audio call, video call, the share of data, and live sessions with clients. You can use zoom phone on desktop software as well as phone applications. Zoom phone is an easy and cost-effective software
What do you dislike most about this product?
The user complaint about the storage capacity of the zoom phone. Zoom phones use a large amount of data to store for better performance.
What recommendations would you give to someone considering this product?
Zoom phone is designed to give you first-class service. It awarded the great service of expertise to its user and solve the customer queries and provide assistance if the user faces any kind of problem to use this software
Pros
- Unique Features
- Inspires Innovation
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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