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Zoho Vault Logo
Zoho

Zoho Vault

8.5 /10
Category
Zoho Vault
8.5 /10

What is Zoho Vault?

Say goodbye to memorizing passwords. Let us do it for you. Zoho Vault is a secure password manager that safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 85

End User Self Serve

88

Vault for Each User

87

Access From Multiple Devices

87

Credential Management

87

Work and Personal

86

Encryption and Decryption

86

Password Generator

85

Multi-Factor Authentication (MFA)

85

Single Sign-On (SSO)

85

Data Tracking and Audit Trail

85

Team Management

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Quality of Features

83

Business Value Created

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Usability and Intuitiveness

80

Vendor Support

80

Availability and Quality of Training

78

Zoho Vault Reviews

Daniel C.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great addition from Zoho suite of products

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

If you use anything Zoho you might as well use their password manager since it's free to use. It has all the core functions you'll want from a password management tool.

What is your favorite aspect of this product?

Free and full featured. I like how it integrates with the browser and is a part of Zoho One.

What do you dislike most about this product?

It logs out too quickly, unlike last pass. It gets annoying that you have to open the plugin and enter your master password several times a day.

What recommendations would you give to someone considering this product?

For any SMB Zoho is the way to go, even if you're not using their full suite this is a no-brainer.

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Performance Enhancing

Arun P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Quick access to passwords when required.

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

Feel more secure having data in one location.

What is your favorite aspect of this product?

Chrome Extension

What do you dislike most about this product?

Frequent Password Request

What recommendations would you give to someone considering this product?

Start Building Folders From Day One

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Secure Password Management

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

We use Zoho vault to manage our client's passwords to sensitive information and sites. Zoho has an API that we were able to integrate into a password collection system that our client's can submit their credentials, we then get notified that it has been added and set up the organizational structure. When our product analysts need to access the client's account, they do not have access to the password information, but can simply use the SSO to quickly log into the platform.

What is your favorite aspect of this product?

The ability to create user level access. I can set user level permissions where my product analysts can access the account, but are unable to get access to the actual username and password which helps us protect from any unwarranted access, and makes it easy to manage when employees leave or move to different positions. In addition, the encryption aspects are very helpful.

What do you dislike most about this product?

The SSO can be a little tricky to set up when the site utilizes a multiple-page login.

What recommendations would you give to someone considering this product?

We are working with a few thousand accounts that we are managing credentials for, so I would advise that you take some time to plan your organizational strategy. The search functionality is good, but if you are going to use the program to manage a lot of passwords, take some time to determine the best solution for your organization to organize your passwords.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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