Zoho

Zoho Vault

8.7 /10

What is Zoho Vault?

Say goodbye to memorizing passwords. Let us do it for you. Zoho Vault is a secure password manager that safely manages your passwords and autofills them across websites and applications.

Company Details

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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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2 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Feature Ratings

Average 85

End User Self Serve

Vault for Each User

Access From Multiple Devices

Credential Management

Work and Personal

Encryption and Decryption

Password Generator

Multi-Factor Authentication (MFA)

Single Sign-On (SSO)

Data Tracking and Audit Trail

Team Management

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Zoho Vault Reviews

Ian S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

I trust Zoho Vault with critical information.

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

It works, always up, does not force you to install other Apps. Zoho Vault is like all Zoho products it does what they say it will. Support is a person not a Bot, quick few lines of suggestions of what to do.

What is your favorite aspect of this product?

Can use it anywhere, phone or laptop. Room for notes, auto log-in to sites. Just does what it should do when it should. What more can you ask.

What do you dislike most about this product?

The tool ribbon should stay at the top when you scroll down. If someone leaves your organisation and you do not have the passphrase you cannot access their secrets. It may have to be that way to be secure.

What recommendations would you give to someone considering this product?

I use it for key information and as well as passwords. It is my store of sensitive information. If you want to control Passwords rather than have your devices store it you cannot do any better.

Pros

Caring
Saves Time
Efficient Service
Effective Service

MAXWELL M.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Very superb product

Likeliness to Recommend

8 /10

What differentiates Zoho Vault from other similar products?

It's simplicity and secured

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

It is quite rigid

What recommendations would you give to someone considering this product?

Jump on board and get secured for eternity

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Zoho Vault

What is Zoho Vault?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Zoho Vault Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Vault?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vault for Each User Each user has access to their own password vault.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Management Software provides credential management and retrieval functionality.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Data Tracking and Audit Trail In addition to reporting, the ability to provide audit trail on data and details tracked.​

Team Management Create and manage team members. Items can be shared across team members.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Zoho Vault Reviews

Ian S.

I trust Zoho Vault with critical information.

Likeliness to Recommend

Pros

MAXWELL M.

Very superb product

Likeliness to Recommend

Pros

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Feature Ratings

End User Self Serve

Vault for Each User

Access From Multiple Devices

Credential Management

Work and Personal

Encryption and Decryption

Password Generator

Multi-Factor Authentication (MFA)

Single Sign-On (SSO)

Data Tracking and Audit Trail

Team Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training