What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Security Protects
- Performance Enhancing
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Collaboration
Publishing
Audience Segmentation
Dashboards and Reporting
Visual Analytics
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Quality of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
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Zoho Social Reviews
Arinda J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
All social handles in one tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
The newly added feature of Google Business profiles and TIKTOK at no extra cost and the ability to export report for offline reading
What is your favorite aspect of this product?
It is easy to integrate all social media tools even when you are a new beginner.
What do you dislike most about this product?
I have not seen any issue yet but they should consider reducing the pricing because the software becomes more expensive in the long run.
What recommendations would you give to someone considering this product?
I would recommend one to use the tool because it easy to manage social media tools in this tool than any other
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Jansen T.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
social media connection
Likeliness to Recommend
What is your favorite aspect of this product?
easy to connect all social media platform to zoho social.
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Client Friendly Policies
Emily T.
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2024
Zoho is perfect for Digital Marketing
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Thanks to Zoho Social, we no longer have to worry about managing our social network accounts. We were able to increase interaction with our content strategy because to the detailed data. Because of the cooperative features, team members were able to work together more effectively, leading to greater output. The impact that Zoho Social has had on our company's social media presence has been substantial in driving our growth.
What is your favorite aspect of this product?
You may use the mobile app that comes with Zoho Social, or you can use Chrome to access it effortlessly. Not only are the features comparable with the market, but they are also improving daily. With its high-functioning features, you may maximize the price plans, which are fairly liberal. Among the most robust social media management solutions I've seen, Zoho Social has all the essential and advanced tools needed to support a company's expansion.
What do you dislike most about this product?
There aren't a ton of options when it comes whole connecting it to other apps and platforms, and that's a problem with most Zoho products. Although it would be very appreciated if they could enhance this section, we are satisfied with it as our organization is currently using Zoho.
What recommendations would you give to someone considering this product?
When it comes to social networking, one of the most well-managed platforms is Zoho Social. No matter what you need it for—post scheduling or managing your busiest times with its AI-infused "SmartQ" predictions—it will provide. Plus, it's one of the most intuitive platforms, so picking it up won't take long at all. Any type of business, from solopreneurs to large corporations, may benefit from Zoho Social. All you have to do is pick a package that suits your needs. From an integration standpoint, I can say that it works well for those that utilize Zoho products in general. I strongly advise everyone to do it!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
