Zoho Expense Logo Award Winner Product Badge
Zoho Expense Logo Award Winner Product Badge
Zoho

Zoho Expense

8.3 /10
Category
Zoho Expense
8.3 /10

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

Company Details


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Awards & Recognition

Zoho Expense won the following awards in the Expense Management category

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Zoho Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Expense.

86 Likeliness to Recommend

91 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Expense?

6% Negative
7% Neutral
87% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Reliable
  • Respectful

Feature Ratings

Average 85

Expense Detail Tracking

88

Approval Workflow

85

Single Sign-On (SSO)

85

Mobile App or Mobile Browser Support

85

Expense Itemization

85

Receipt Image Submission

84

Desktop Browser Support

83

Travel and Accommodation Booking

83

Travel Profile

83

Multi Currency

81

Expense Policy Aware

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

82

Quality of Features

82

Business Value Created

81

Ease of Data Integration

81

Availability and Quality of Training

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

78

Vendor Support

77

Zoho Expense Reviews

Carine O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

The expense settlement is now complete on the WEB

Likeliness to Recommend

9 /10

What differentiates Zoho Expense from other similar products?

Designed to settle project costs as well as costs incurred during paperless customer visits. Traditionally, each individual amount of money is saved in its entirety on the receipt - Excel sheet paste the receipt on the back and return the paper confirmation entry to accounting software - Excel sheet settlement The flow of the paper receipt, on the other hand, was too good for paper, making it difficult to make a mistake on the reentry portion. Following the submission of ZohoExpense, each individual takes a photo with their phone, enters the settlement amount, clicks the submit weekly button, the accounting side confirms and approves.

What is your favorite aspect of this product?

Also, because it works with Zoho CRM (customer management software) and ZohoBooks (accounting software), with whom did it happen? It may also be documented and used to keep track of and regulate individual client expenses. Accounting journals are also generated automatically, obviating the requirement for separate accounting after expenses are solved. By reimbursing travel and expenditures, the approval procedure was streamlined and the processing time was decreased. Because it is still electronic data, it was possible to make it paperless.

What do you dislike most about this product?

This tool, which was initially developed as an English tool, contains some untranslated/dangerous technical language. There's also a smartphone app, albeit it's almost entirely in English.

What recommendations would you give to someone considering this product?

You won't need a manual since you'll be able to figure out how to do everything yourself. Because you can verify it right away if you put it in the flow, the approval procedure is quite rapid. The problem was handled by lowering costs, shortening settlement times, and simplifying the customer's unit cost display. Because expenditures are paid individually, storing and exchanging documentation required a long time, but it was able to cut the time in half and get the benefit of being more exact.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

George d.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2021

Powerful Zoho product with easy tools.

Likeliness to Recommend

9 /10

What differentiates Zoho Expense from other similar products?

The overall tool expense management and the friendly interface.

What is your favorite aspect of this product?

I like the interface design and effective tools capabilities.

What do you dislike most about this product?

Zero issues from view. Zoho Expense was easy to train.

What recommendations would you give to someone considering this product?

The expense management, quality of the services and professional designed interface makes Zoho Expense a perfect tool and easy to get going.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robinson N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

A great time saver for our finance team

Likeliness to Recommend

9 /10

What differentiates Zoho Expense from other similar products?

Zoho Expense support team was very responsive and friendly too. And the second reason why we choose to utilize Zoho Expense, in comparison to the other bigger expense reporting tools, the pricing was very affordable.

What is your favorite aspect of this product?

Zoho Expense gets all our receipts organized and our staff members are now saving time as they used to spend a lot of time-saving receipts and collecting expense reports. It has also benefited our finance team as they are now having ample time to review reports submitted by employees. We are able to plan for our travel in advance using Zoho Expenses.

What do you dislike most about this product?

Zoho Expense is easy to use and streamlines the expenses approval process. There is nothing i find i dislike about the product.

What recommendations would you give to someone considering this product?

A great deal of time is saved with Zoho expense and i wouldn't hesitate to recommend it for other companies to try out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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