What is Zenefits?
Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zenefits?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Benefits Administration
User and Enrollment Management
Archiving and Reporting
Payroll Integration
Claims Management
Contributions and Payment Tracking
Self Service Portal
Regulatory Compliance
Provider Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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Zenefits Reviews
Zack T.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2020
Fantastic cost-effective product!
Likeliness to Recommend
What differentiates Zenefits from other similar products?
Cost a breadth of features.
What is your favorite aspect of this product?
Employees entering their own PTO.
What do you dislike most about this product?
Nothing other than it's new software to get used to, which takes a relatively short amount of time.
What recommendations would you give to someone considering this product?
Do it, as you won't regret it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sanim Sam M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2020
Easy to use, but a bit pricey." "Fantastic product
Likeliness to Recommend
What differentiates Zenefits from other similar products?
The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs. Before using Zenefits, there were a lot of time-consuming manual processes we had to do, using various programs or file systems. Now it's all processed under one system with a simple, guided, and efficient process.
What is your favorite aspect of this product?
The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs. Before using Zenefits, there were a lot of time-consuming manual processes we had to do, using various programs or file systems. Now it's all processed under one system with a simple, guided, and efficient process.
What do you dislike most about this product?
If you're using Zenefits as a payroll provider, the level of customization is somewhat limited. However, customer service has always been helpful to the needs of our business and new features are constantly coming out.
What recommendations would you give to someone considering this product?
Zenefits has really changed the way HR is done for our school. We are able to handle a professional level of HR services with very limited time on a day-to-day basis. It has really helped to automate the way we do benefits enrollment, employee time & attendance (which flows right into payroll), managing PTO, and the employee onboarding process is so easy to do for both the employee and employer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Larissa P.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2020
Simple and very user friendly to use!
Likeliness to Recommend
What differentiates Zenefits from other similar products?
More user friendly!
What is your favorite aspect of this product?
Support Team!
What do you dislike most about this product?
There is nothing I dislike about this product!
What recommendations would you give to someone considering this product?
The are the best out there!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing