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Zabbix Logo Award Winner Product Badge
Zabbix

Zabbix

7.8 /10
Category
Zabbix
7.8 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

85 Likeliness to Recommend

92 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

3% Negative
10% Neutral
87% Positive

Pros

  • Acts with Integrity
  • Enables Productivity
  • Reliable
  • Generous Negotitation

Feature Ratings

Average 82

Network Reporting

87

Traffic Monitoring

84

Network Performance Management

84

Network Environment Monitoring

82

Network Mapping

82

Network Compliance Management

81

Operational Dashboard

80

Network Quality of Service

79

Network Analytics

79

Network Configuration Management

77

Vendor Capability Ratings

Average 79

Business Value Created

83

Quality of Features

83

Breadth of Features

81

Availability and Quality of Training

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of Implementation

76

Vendor Support

75

Zabbix Reviews

Victor M.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Wonderful free software solution for monitoring

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Honestly, what differentiates zabbix mainly from its competitors is a matter of costs, since generally these types of products are accompanied by high licensing costs, while zabbix, being free software, can be implemented at cost 0, which is wonderful.

What is your favorite aspect of this product?

The way to monitor both devices and services generating alarms when something is not right, for example suppose we have a file server in which the disk is running out of storage space, then Zabbix will generate an alert, in order to make that Either the disk is cleaned or one of greater capacity is integrated, thanks to this tool our servers, equipment, network devices, among others, will always be watched and monitored at all times -

What do you dislike most about this product?

The most tedious thing about Zabbix is ​​how complicated it can be to customize and tune the tool since being Free Software we do not have such a friendly interface, although if we go to its functionality there if there are no complaints or bad comments about

What recommendations would you give to someone considering this product?

That they implement zabbix, they have nothing to lose since it does not generate costs of any kind and if they have a lot to gain since their equipment will be protected at all times

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Alex P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Very reliable and customizable monitoring platform

Likeliness to Recommend

9 /10

What differentiates Zabbix from other similar products?

Its flexibility, high scalability and adaptability, simple installation and configuration process, user-friendly control panel, Zabbix has several preconfigured templates for servers and service profiles, is open source and customizable, and detects servers and network devices automatically.

What is your favorite aspect of this product?

We employ a ring topology and strategically positioned probes that provide us with extremely accurate and real-time data. Zabbix provides us with fairly efficient distributed monitoring and centralized web management services, which allow us to monitor bandwidth utilization, packet loss rate, error rate, validate BGP sessions, and manage Gigabit interfaces, among other things. In addition, I appreciate the automatic metrics collection system because it streamlines our system administration tasks and integrates seamlessly with AWS Cloud.

What do you dislike most about this product?

I think the user interface should be more visually appealing; it is quite functional, but I think its appearance should be improved; it is a bit outdated, and it would be nice if it was prettier and more elegant.

What recommendations would you give to someone considering this product?

Zabbix is without a doubt one of the best monitoring tools to choose in the industry; it is highly customizable, adaptable, and flexible; it is excellent support for industrial operations teams, as it helps to minimize downtime due to infrastructure or network failures; and Zabbix is ideal for real-time monitoring of servers and network resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniela Karolys L.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Adaptable, flexible, customizable and affordable"

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Its adaptability, flexibility and customization, its web administration, its very active and responsive community, its low cost and its ease of interaction with third-party tools.

What is your favorite aspect of this product?

Its ease of configuration and use, Zabbix's ability to allow monitoring from a single location, its reliability and scalability, the fact that it has a web-based interface, a distributed and adaptive control system, its secure login system and compatibility with multiple operating systems.

What do you dislike most about this product?

I think a little more work should be done on the interface to improve its appearance and organization to create more pleasant experiences. It would also be beneficial to have more resources in the documentation to perform specific processes with the tool, which would help to better cover the development.

What recommendations would you give to someone considering this product?

Zabbix is an excellent tool that is ideal for any business. Due to its flexibility and scalability, it is also extremely adaptable to different environments. It is particularly well suited for monitoring the availability and performance of industrial equipment, services, and network hardware simultaneously and in real-time, for controlling network resources, and for centralizing heterogeneous networks among others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing