Wrike Customer Reviews 2024

Wrike

9.1 /10

55 Reviews Write a Review

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What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Professional Services Automation category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

9 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

8 Top Rated Features

2022

Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

0% Negative

0% Neutral

100% Positive

Pros

Respectful
Acts with Integrity
Security Protects
Helps Innovate

Feature Ratings

Average 87

Project Management

Process Automation

Team Collaboration

Task Management and Workflow

Reporting

Time Management

Knowledgebase

Security

Business Process Analysis (BPA)

Mobile Access

Billing

Vendor Capability Ratings

Average 88

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Quality of Features

Availability and Quality of Training

Also Featured in...

Project Portfolio Management - Enterprise

Score 9.1

View Wrike in this category (opens in a new tab)

Task Management

Score 9.1

View Wrike in this category (opens in a new tab)

Product Management

Score 9.1

View Wrike in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Wrike in this category (opens in a new tab)

Wrike Reviews

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2023

An awesome Project Management software

Likeliness to Recommend

10 /10

Pros

Inspires Innovation
Caring
Fair
Transparent

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Wrike for Effortless Operations

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Performance Enhancing
Unique Features
Effective Service

Juan M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Excellent software tool to manage any project

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

This tool allows you to manage projects in the best way regardless of the great dimension it may have, neither the time nor the place, since this tool you can access without any inconvenience all the information data of any project from anywhere without having to be in the workplace

What is your favorite aspect of this product?

I like this excellent tool because it safely manages projects that help to organize projects in a comfortable way, controls the progress of work by doing teamwork, in addition to managing projects and online collaboration designed for the largest workload in companies and organizations. different sizes effectively for best results

What do you dislike most about this product?

Everything that this excellent platform offers is good and very useful since it manages projects regardless of their size and access without any problem to all the data and information of the projects from anywhere in a secure way. I do not dislike this platform.

What recommendations would you give to someone considering this product?

I recommend this Software platform because it manages any award-winning work very well, which allows any company to transform its business into a digital environment in an excellent way while perfectly providing a tool that allows workers to use information with any level of knowledge, manage projects regardless of their size or location without the need for them to be in the office

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Wrike

What is Wrike?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Wrike Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Wrike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Task Management and Workflow Supports triggers and events for process automation.

Reporting Straightforward data storage with ability to create any reports easily.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Security Permits customers to use their identity provider of choice to manage their sign on

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Billing Includes invoice management, time capture, and expense tracking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Portfolio Management - Enterprise

Task Management

Product Management

Project Management - Enterprise

Wrike Reviews

An awesome Project Management software

Likeliness to Recommend

Pros

Wrike for Effortless Operations

Likeliness to Recommend

Pros

Juan M.

Excellent software tool to manage any project

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Project Management

Process Automation

Team Collaboration

Task Management and Workflow

Reporting

Time Management

Knowledgebase

Security

Business Process Analysis (BPA)

Mobile Access

Billing

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Quality of Features

Availability and Quality of Training