Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

88 Likeliness to Recommend

93 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

84

Instant Messaging

82

Screen Share

82

Audio Conferencing Call in Bridge

81

File Transfer

80

Audio Controls

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

75

Facilitator Functions

74

Vendor Capability Ratings

Average 81

Business Value Created

86

Quality of Features

85

Ease of Implementation

83

Breadth of Features

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Vendor Support

75

Workplace from Meta Reviews

Holly A.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Superior communication software.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It is created so that everyone can use it without needing to be a IT expert and that they can get began right away. Office 365, Google Workspace, and Service Now are all integrated like Workplace from Meta, but it's stronger than all of these, and users can create their own custom integrations to link any other applications they use.

What is your favorite aspect of this product?

To analyze and evaluate on ROI, it is incredibly easy to follow campaign performance, use statistics, and high-performing groups using the given statistics. Additionally, gathering regulations, documentation, and educational materials in one location is simple and effective with the Information Library. With live stream and responses to questions, it is also highly innovative.

What do you dislike most about this product?

When it comes to your ability to remove a comment you've made, Workplace Chat is unreliable; it occasionally works and occasionally doesn't. Even when you select that choice, the remarks sometimes don't appear all at once and in chronological order when you visit a Workplace Live show after it has ended. It's a little too easy for people to miss your status because it's so subtle.

What recommendations would you give to someone considering this product?

In addition to giving our employees a one-stop shop for all information pertaining to the organization, it allows us to effectively convey announcements and news that are pertinent to the entire world. Additionally, it promotes open discussion by enabling employees at all levels to participate in discussions and present their thoughts and ideas.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isabella G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and implement. Tech companies love it.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is so similar to Facebook itself that it requires little to no training at all. The chat and video conferencing features works great and can host up to 50 people at once, in case you need more than 50 people, you can integrate with any video platform (such as Zoom) and connect with it. The knowledge library works as an intranet and you can categorize the topics/contents, plus you can also manage access rights for each folder.

What is your favorite aspect of this product?

Similarity to Facebook. Companies with young people or people who are not techy-savy usually loves it.

What do you dislike most about this product?

The support is very weak. It takes days to get in contact with someone in the support team, however there are lots of content online about it, so most of the times you can fix it yourself.

What recommendations would you give to someone considering this product?

Workplace is very cheap given all the features and functionalities you will get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Generous

Jonas L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A whole new world!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is an amazing and revolutionary platform. It is the milestone that will change the workplaces and how things were used to be. Now it is a whole new and different platform but it is simple and people are familiar with it because of social media and its global usage.

What is your favorite aspect of this product?

Workplace from Meta is innovation and we love it. It is easier and it is breaking the barriers of what we used to call a workspace We all know how things are changing and we are adapting to it quickly. We started using meta not long ago, and we are so glad our company took this initiative in the early stages, we will be more than ready for the near future.

What do you dislike most about this product?

Workplace from Meta has got lots of stuff and it is easy to use but there is still need and room for more improvement to get even better results. On the front look, it is fine but when you dig deeper, there are missing pieces that need quick fixes.

What recommendations would you give to someone considering this product?

When you switch your whole workplace world will be turned upside down, the whole work mode will be different yet effective, the old and boring methods will become obsolete and new trends (that people are quite fond of) will replace them. So, you need to go for the future by today!

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Helps Innovate