What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWordPress.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WordPress.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Donna A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
WordPress is a great sight for website building.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The best part regarding WordPress is that we may produce our web site without knowing the way to code. Those who don’t know how to code will simply utilize this program to urge their website up and running. WordPress additionally includes a large number of themes, that is another of its best characteristics. I likable the SEO tools of this software which my website may be highlighted in several search engines similar to Google, the installation of the themes is easy and it’s wonderful support.
What is your favorite aspect of this product?
I like that WordPress makes it simple to feature new content to your website, whether it’ a blog or a page. And it’ additionally incredibly easy to use and set up the menus, add photos, etcetera It’ a really easy platform if you aren’t an HTML or CSS expert. However at an equivalent time, HTML and CSS specialists will assist you set it up so you get the simplest possible version.
What do you dislike most about this product?
Due to its popularity security may be a massive issue for WordPress because it becomes a victim of loads of hacks and spam. Conjointly with no built-in security or firewall, you wish to buy third-party protection to stay your website safe from cyber attacks.
What recommendations would you give to someone considering this product?
If you’ve got no previous experience in coding and you’re trying forward to making your website for whatever purpose, WordPress is the best 1st step on a long staircase, and believe me, you won’t even stumble.
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Jaydeep S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Fantastic tools to creating websites and blogs
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress is very simple content management tool. it is help me lot creating websites and blogs very easily. In WordPress using plugin i can create and customize websites very easily. WordPress is awesome.
What is your favorite aspect of this product?
Using WordPress i can easily customize and create websites. Also adding plugg i can easly important and export content easily. it most faster to compare other tool.
What do you dislike most about this product?
Regular updates of WordPress some time it crash website. also WordPress should add feature of automatic backup if site
What recommendations would you give to someone considering this product?
it is fantastic content management tools . it very useful and user friendly interface..
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bryn R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
Perfect for users of any experience level
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
There's a good reason that WordPress has become something of an industry standard, and that's usability. Whether you're a beginner, part of a team or a seasoned pro, this CMS is going to feel like a perfect, natural fit.
What is your favorite aspect of this product?
It's incredibly easy to find new plugins to help create a unique, distinct experience for your users. Whatever industry you're in, there are simple ways to get the most out of WordPress.
What do you dislike most about this product?
Sometimes you need a LOT of plugins to create the experience you want. It's worth the extra work, but it can definitely be more time consuming than you'd hope.
What recommendations would you give to someone considering this product?
Go for it! WordPress is safe, reliable and accessible for users of any skill level, making it an obvious choice for your site.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.