What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Helps Innovate
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Content Curation / Library Controls
Web Experience Management Integration
Content Optimization
Editorial Workflow
Personalization/Audience Targeting
Content Analytics
Multi-Channel Distribution
DAM (Digital asset management) Integration
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
WordPress.com Reviews
Luis L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
There is a plan for all your needs
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It has a lot of customization(based on the plan) you can add an extra money and have the posibily to install plugins or themes.
What is your favorite aspect of this product?
Is really easy to use for a non-techy user
What do you dislike most about this product?
Is imposible to add a feature if you have a personal plan, if you want to add more customization you will need to upgrade your plan.
What recommendations would you give to someone considering this product?
If you plan to create a blog, a news site, a simple store, it is the best option you can get, without having to deal with hosting companies.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Effective Service
Please tell us why you think this review should be flagged.
Harshit A.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2023
Marvel product for website development!
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Set of amazing features provided by WordPress are damn good, timely security updates, wide range of plugins and themes available makes it stand different.
What do you dislike most about this product?
Sometimes themes or plugins doesn't works properly and even there's no proper documentation available. Also i faced automatic password change issues several time for my wp-admin but I was unable to track, there should be a ip or location log.
What recommendations would you give to someone considering this product?
If you're a beginner, intermediate or even a pro no matter, you can easily start with WordPress, it provides time to time updates and even there are lot of customisations available.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Babatunde A.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Fantastic Features of the product makes it wow...
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
It fantastic numerous features to customize, Integrate and work with more functionalities
What is your favorite aspect of this product?
Plugin Customization
What do you dislike most about this product?
Plugin Editing with Php
What recommendations would you give to someone considering this product?
Best to use CMS platform to create varieties of website
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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