What is Wix Bookings?
Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
89 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix Bookings?
Pros
- Respectful
- Friendly Negotiation
- Trustworthy
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduling Link Creation
Payment Processing
Real-Time Calendar View
Availability Preferences
Mobile
Automated Notifications
Customizable Branding
Calendar Integration
Analytics and Reporting
3rd Party Integration
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Wix Bookings Reviews
Jared S.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jan 2022
Easy to utilize, however not good with integration
Likeliness to Recommend
What differentiates Wix Bookings from other similar products?
Wix allows you to set up a calendar tool on your Wix.com website to allow booking for potential customers and current ones alike. Wix overall is a great product and very customizable as well as easy to use, however the bookings feature is not the best.
What is your favorite aspect of this product?
I like that Wix has a booking feature. Some website development products don't have this feature to use.
What do you dislike most about this product?
A lot of times I would have booking requests for time blocks and not know that I was being booked for that time, even though I provided email forwarding details. So the notifications feature should be improved and it's fairly too basic for me. Not enough customization.
What recommendations would you give to someone considering this product?
Use an outside calendar booking software such as Calendly to avoid the hassle and give yourself more options for booking preferences, especially if you do appointments all throughout the day.
Pros
- Respectful
- Altruistic
- Friendly Negotiation
- Trustworthy
Cons
- Slower Product Innovation
- Less Reliable
- Less Performance Enhancing