What is Wire?
Combining secure group messaging, voice and video calls, screen-sharing, and file-sharing – Wire Pro is built for organizations that need to protect their documents, and secure their communications across teams, and with clients and partners.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wire?
Pros
- Reliable
- Unique Features
- Client's Interest First
- Over Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Document Collaboration
Notifications
Granular Access Management
Voice and Video Collaboration
Search
Cross Platform Support
Task Management
Integration With Productivity Tools
Screen Sharing
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Wire Reviews
Jordan H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Serving us like a pro – the Wire Pro!
Likeliness to Recommend
What differentiates Wire from other similar products?
Wire Pro offers a mind-blowing functionality which is the essence of any end-to-end encrypted messenger. The price to performance ratio is appreciable and thus, it is worth the investment. It has a very simple and user-friendly interface.
What is your favorite aspect of this product?
The end-to-end encryption, which is a must for any communication application, keeps the chats secure and reliable. The platform is very intuitive and easy to use. Photos, documents, and other media can be securely shared.
What do you dislike most about this product?
The customer care service needs improvement. It seems as if they do not bother at all with the reviews of the clients. Calls have to be restricted to 3-4 people per call or else the quality further deteriorates. Loading times should be reduced as it annoys when much time is wasted in the loading process.
What recommendations would you give to someone considering this product?
Wire Pro is a trusted software. The stability and security concerns that it has for its customers are appreciable. I will recommend this application to other users who need to share anything important or unimportant with their fellows.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Saral k.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2021
Great communication platform with secured
Likeliness to Recommend
What differentiates Wire from other similar products?
Wire Pro is free of charge.we can send various files in secure way because it is end to end encrypted platform. It give us highest level of security which very much important to everyone. We can communicate online with clients of sharing ideas and thoughts on business and its best platform to collaborate with clients through Live streaming and video conferences with good quality. Nothing is difficult in understanding as this application is very easy to use no skill required. All our information is secured and stored in cloud to provide the safest way of communication and very much usefull platform.
What is your favorite aspect of this product?
To use a platform with advanced features and best security like wire pro software it is easy management of screen sharing and easy way to send a document or a link. It can work on desktop and mobile easily very smoothly it works and it is very user friendly and easy to communicate on individual and group basis as both facilities are available. The interface is well designed and fantastic. It is up to date give us advanced features and very much innovative and creative tool.
What do you dislike most about this product?
There isn't anything least that we personally dislike as of now we just hope it improves there UI in updates.
What recommendations would you give to someone considering this product?
If you want a highest level of security in your communication and want end to end encrypted you calls,chats, videos,files then its a great platform in this no other can provide this type of privacy. It gives best quality in voice and video calling when you use it and customer service has been top notch and completely transparent when it comes to service patches and more. So if you want a good platform in communication then you should prefer it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Samantha H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2021
Effective communication and collaboration tool
Likeliness to Recommend
What differentiates Wire from other similar products?
Wire Pro is a modern collaboration tool. With this platform get interactive communication in your company. In addition, it offers integration with various applications that improves communication with customers. Provides an encrypted security system to keep the entire communication process secure. In addition, it integrates very useful web applications, as well as a functional support for mobiles.
What is your favorite aspect of this product?
Wire Pro has a nice and easy-to-use interface. It offers high quality video conferencing. It allows you to easily manage all communication with its efficient transfer of audio and video files. Communication improves, with fast mobile support and live internet chat for customers. Offers an integrated messaging system that is highly functional for communication with customers.
What do you dislike most about this product?
Although it is a very useful platform, it is very simple, you can add more functions to improve the communication experience between users or with customers.
What recommendations would you give to someone considering this product?
I recommend the use of this very useful platform that guarantees fluid communication, with the multiple functions that this dynamic platform offers for video conferences. It is easy to use and highly flexible.
Pros
- Reliable
- Trustworthy
- Respectful
- Fair