What is Verizon Connect?
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
89 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+62 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Verizon Connect?
Pros
- Client's Interest First
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
Cons
- Less Productive
- Leverages Incumbent Status
- Inhibits Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Fleet Maintenance
Cargo Management
Asset Management
Fuel Management
Inventory and Field Parts Management
Vehicle Management
Vendor Management
Dispatch Management
GPS Tracking
Order Management
Driver Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Verizon Connect Reviews
Jossie A.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
do not recommend
Likeliness to Recommend
What differentiates Verizon Connect from other similar products?
would go with a different competitor
What is your favorite aspect of this product?
no good features never worked constantly crashed system
What do you dislike most about this product?
it was always crashing the system and when it was up and you had to call support on hold for hours
What recommendations would you give to someone considering this product?
would not recommend
Pros
- Security Protects
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Nov 2022
Ease of use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing