Verizon Connect Logo
Verizon Connect Logo
Verizon Connect

Verizon Connect

6.6 /10
Category
Verizon Connect
6.6 /10

What is Verizon Connect?

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive.

Company Details


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Awards & Recognition

Verizon Connect won the following awards in the Fleet Management category

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Verizon Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Verizon Connect.

78 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Verizon Connect?

18% Negative
18% Neutral
64% Positive

Pros

  • Client's Interest First
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

Cons

  • Less Productive
  • Leverages Incumbent Status
  • Inhibits Innovation

Feature Ratings

Average 78

Fleet Maintenance

86

Cargo Management

83

Asset Management

83

Fuel Management

80

Inventory and Field Parts Management

79

Vehicle Management

79

Vendor Management

79

Dispatch Management

79

GPS Tracking

75

Order Management

72

Driver Management

69

Vendor Capability Ratings

Average 67

Quality of Features

78

Ease of Implementation

71

Business Value Created

70

Vendor Support

69

Usability and Intuitiveness

69

Breadth of Features

69

Ease of Data Integration

68

Ease of IT Administration

68

Product Strategy and Rate of Improvement

66

Ease of Customization

65

Availability and Quality of Training

61

Verizon Connect Reviews

Jagjot S.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Quite flexible in usage. Product outshines.

Likeliness to Recommend

10 /10

What differentiates Verizon Connect from other similar products?

Its quality its integrity.

What is your favorite aspect of this product?

The outcomes

What do you dislike most about this product?

Underrated for no reason

What recommendations would you give to someone considering this product?

Quality as per expectations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robyn M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Not DOT Compliant

Likeliness to Recommend

2 /10

What differentiates Verizon Connect from other similar products?

My experience with Verizon Connect was very disappointing. They purchased Fleetmatics and made a mess for us; we were completely outside DOT HOS compliance and their program was going to sleep in iOS devices. This meant drivers were unable to continue compliant logs for HOS. My company negotiated out of the contract as quickly as this information was discovered.

What is your favorite aspect of this product?

This product did not meet expectations.

What do you dislike most about this product?

Driver experience was horrendous.

What recommendations would you give to someone considering this product?

Find a better solution in the marketplace.

Cons

  • Less Effective Service
  • Inhibits Innovation
  • Slower Product Innovation

Mathias L.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and accurate functionality.

Likeliness to Recommend

8 /10

What differentiates Verizon Connect from other similar products?

Fast network and accuracy

What is your favorite aspect of this product?

Network and location accuracy

What do you dislike most about this product?

Not really sure. Maybe pricing with regards to the African market

What recommendations would you give to someone considering this product?

It give a speed network and great location accuracy

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Fair

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