What is VanillaSoft?
Vanilla Soft Pro is a sales platform that includes best call logic, auto dialing, on-board intelligent messaging, integrated e-mail, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love VanillaSoft?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Call Management
Dialer Integration
Next-Best-Action Recommendations
Workflow Automation
Sales Analytics
E-Mail Campaign Management
E-Mail Integration
Conversation Coaching
Internal Sales Collaboration
Pipeline Management
Omnichannel Campaign Management
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
VanillaSoft Reviews
Arran F.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
very easy to use.
Likeliness to Recommend
What differentiates VanillaSoft from other similar products?
Best system and easy to use.
What is your favorite aspect of this product?
easy navigation.
What do you dislike most about this product?
nothing, its all good.
What recommendations would you give to someone considering this product?
its amazing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Nikki W.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Great Product- Easy to navigate
Likeliness to Recommend
What differentiates VanillaSoft from other similar products?
Best System for nature job role .
What is your favorite aspect of this product?
.Easy to navigate
What do you dislike most about this product?
Only positive feedback for this system
What recommendations would you give to someone considering this product?
Highly recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jonathan W.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fabulous platform that fits tour model perfectly
Likeliness to Recommend
What differentiates VanillaSoft from other similar products?
Ease of use. Seamless data and pipeline management
What is your favorite aspect of this product?
Data integration and pipeline management
What do you dislike most about this product?
Email platform integration. Only as this is an area of the product we use less.
What recommendations would you give to someone considering this product?
If used for any sales related, pipeline management or voice campaign, VanillaSoft is the perfect fit
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Client Friendly Policies