What is uPerform?
uPerform is a just-in-time learning and support platform that bolts on to your EHR, ERP, HCM, and other enterprise applications. Chosen by leading healthcare systems and over half of the Fortune 100, uPerform helps organizations centralize software training and support. With tools that accelerate content creation and delivery, uPerform empowers users with access to the right information, at the right time, specific to their role, creating more productive users and increasing clinician satisfaction. Learn more at https://www.uperform.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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77 Likeliness to Recommend
81 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+59 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love uPerform?
Pros
- Transparent
- Caring
- Client's Interest First
- Reliable
Cons
- Commodity Features
- Inhibits Innovation
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Management
Dashboard
Content Creation
Process Flows
Analytics and Reporting
Help Screens
Vendor Capability Ratings
Ease of Customization
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Your staff has a single place to go to for training and support
Your staff can learn in the way that works best for them, whether that’s reading a document or following and interacting with a simulation.
Training administrators can easily configure content to automatically filter to only that which is most relevant to a user's role, region, or department.
uPerform for Epic Executive Overview
uPerform Overview: Content Creation for Enterprise
uPerform Overview: Content Distribution for Enterprise
uPerform Overview: Reporting and Analytics for Enterprise
uPerform Overview: Content Curation for Enterprise
uPerform for Healthcare: Communicating Regulatory Changes
uPerform Reviews
Adnan H.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Niche product for niche needs only
Likeliness to Recommend
What differentiates uPerform from other similar products?
It's built specifically for ERP training. Low level customization but great integration.
What is your favorite aspect of this product?
Courses are published instantly to the uPerform LMS
What do you dislike most about this product?
It's unstable and crashes a lot. Also, not the easiest authoring tool to work with.
What recommendations would you give to someone considering this product?
Let this be your last resort
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Less Inspiring
- Inhibits Innovation
- Slower Product Innovation
Francesco S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2022
Great product but a bit pricey
Likeliness to Recommend
What differentiates uPerform from other similar products?
Ability to write video standard works
What is your favorite aspect of this product?
Possibility to write standard works in a very quick way
What do you dislike most about this product?
A bit difficult to implement
What recommendations would you give to someone considering this product?
Explore solutions that might be cheaper for a cost stand point
Pros
- Reliable
- Performance Enhancing
- Caring
- Client's Interest First
Cons
- Inhibits Innovation
Roberto G.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2022
Great product for process flows
Likeliness to Recommend
What differentiates uPerform from other similar products?
Very easy to integrate as is part of SAP
What is your favorite aspect of this product?
Great way of leveraging on knowledge management systems by creating content and deploy it easily.
What do you dislike most about this product?
mobile features not well developed (smaller screens)
What recommendations would you give to someone considering this product?
Great tool and lots of training available online for free. Worth using it as it help sharing the knowledge within the organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing