uPerform Logo
uPerform Logo
ANCILE

uPerform

5.9 / 10
Category
uPerform
5.9 / 10

What is uPerform?

uPerform is a just-in-time learning and support platform that bolts on to your EHR, ERP, HCM, and other enterprise applications. Chosen by leading healthcare systems and over half of the Fortune 100, uPerform helps organizations centralize software training and support. With tools that accelerate content creation and delivery, uPerform empowers users with access to the right information, at the right time, specific to their role, creating more productive users and increasing clinician satisfaction. Learn more at https://www.uperform.com

Company Details


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Awards & Recognition

uPerform won the following awards in the Digital Adoption Platforms category

uPerform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on uPerform.

77 Likeliness to Recommend

81 Plan to Renew

70 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+59 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love uPerform?

29% Negative
9% Neutral
62% Positive

Pros

  • Transparent
  • Caring
  • Client's Interest First
  • Reliable

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Less Generous

Feature Ratings

Average 73

Content Management

80

Dashboard

75

Content Creation

75

Process Flows

73

Analytics and Reporting

70

Help Screens

68

Vendor Capability Ratings

Average 69

Ease of Implementation

88

Availability and Quality of Training

81

Ease of Customization

62

Ease of IT Administration

62

Ease of Data Integration

58

Product Strategy and Rate of Improvement

58

Business Value Created

52

Usability and Intuitiveness

37

Vendor Support

37

Quality of Features

36

Breadth of Features

33

uPerform Reviews

Fabio D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Amazing Solution for a End User Training

Likeliness to Recommend

10 / 10

What differentiates uPerform from other similar products?

Usability, friendship, suporte

What is your favorite aspect of this product?

Usability

What do you dislike most about this product?

high Price

What recommendations would you give to someone considering this product?

Know ALL the possibilities, This software is amazing

Pros

  • Efficient Service
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Manju S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

My goto product for ERP/software process training

Likeliness to Recommend

10 / 10

What differentiates uPerform from other similar products?

The best feature of this software is system simulations. Editing software recording is easy. You edit in one mode and get three output in Show me, try me and test me mode. Whereas in other authoring tools editing must be done in all three modes. Hence it saves production time and effort. Though it's course creation features are limited, but software simulations is great. I could edit 100 step per day. And re-recording is not necessary if you know all the editing features. I love this tool it's very intuitive does not require much training to learn and deliver :-) It can be integrated easily to html courses and LMS.

What is your favorite aspect of this product?

System simulations, uPerform server also helps to store and manage content and can be integrated with different LMSs

What do you dislike most about this product?

Course creation features. That's not as developed as other authoring tools.

What recommendations would you give to someone considering this product?

What type of content development is needed? If it is more of system simulations or ERP training to show software processes then this is the right tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

I am using since 2014 and I feel this is perfect.

Likeliness to Recommend

10 / 10

What differentiates uPerform from other similar products?

Ancile perform is easy to use and we can get output easily.

What is your favorite aspect of this product?

Features and easy to use, Anyone can understand easily.

What do you dislike most about this product?

I think so, every features are perfect. I ll give the 10 points out of 10.

What recommendations would you give to someone considering this product?

Of-course, I have approaches many of my friends in Wipro Ltd. And I given to them my experience about this tool. Tool is very good prospective to understanding and easy to use every in few steps.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing