In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
2
Since last award
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Self Service Portal
Time and Attendance
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Compensation Management
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.2
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Workforce Management - Enterprise
Score 8.2
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.9
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.7
View UKG Pro in this category (opens in a new tab)
Payroll
UKG Pro
Transform your organization with a truly connected global workforce experience — moving beyond traditional definitions of human capital management (HCM) to look further and combine transformative HR technology with robust payroll functionality and deeper workforce management capabilities.
UKG Pro Reviews
Scott D. M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
UKG Pro Features Empower Employees w.Self-Service
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro offers a one-stop shop for benefits administration and payroll needs.
What is your favorite aspect of this product?
I like that I can adjust Payroll settings without having to go through HR department.
What do you dislike most about this product?
The UKG user interface could be more polished and looks a bit outdated.
What recommendations would you give to someone considering this product?
UKG Pro users should know that the log-in page does not work with certain web browsers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Laura S.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Difficult product to integrate as per business
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It can run payroll for Canadian and US entity on the same platform
What is your favorite aspect of this product?
The training resources availanle
What do you dislike most about this product?
It doesnt easily allow cutomization of features
What recommendations would you give to someone considering this product?
A feasibility study needs to be done before purchasing the product
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Zhanna O.
- Role: Human Resources
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2023
Great product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Very reliable and solid configuration of taxation rules, reporting and analysing tools
What is your favorite aspect of this product?
Very easy to set up Earning and Deduction codes, as well as all related taxaation rules based on Federal and provincial requirements
What do you dislike most about this product?
Time and attendence need to be improved
What recommendations would you give to someone considering this product?
Very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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