What is Typeform?
Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
3
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Typeform?
Pros
- Trustworthy
- Fair
- Inspires Innovation
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobile Support
Questionnaire Design/Survey Builder
Templates & Question Library
Branching and Logic
Role and User Management
Collaboration
Customizable Branding
APIs and Integration
Multi-Channel Distribution
3rd-Party Integrations
Multi-Media Support
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Business Value Created
Ease of IT Administration
Ease of Data Integration
Vendor Support
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Typeform Reviews
Michelle H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
The highest quality surveys are available
Likeliness to Recommend
What differentiates Typeform from other similar products?
The support is fascinating because it ensures that I am correctly installing the software. The Typeform features allow me to get a lot done. Typeforms are top-notch; you remain in its orbit thanks to your continual engagement with and deconstruction of current survey operations. Understanding your intended audience's demands and needs is helpful.
What is your favorite aspect of this product?
I have used Typeform to conduct customer surveys and found it to be a terrific, user-friendly tool for collecting reliable feedback. It offers exciting and dynamic surveys and forms that streamline the data collection process. We can create interactive surveys and questionnaires with greater user participation and feedback thanks to its flexible and modern layout.
What do you dislike most about this product?
The programme has a lengthy setup process, but the assistance is excellent.
What recommendations would you give to someone considering this product?
By utilising it frequently, we can learn the unique needs of each user and create a highly standardised, thorough survey process—the research efforts of the company as a whole benefit greatly from this. There's no denying its incredibleness or the tremendously positive impact it has made. It works with a wide variety of popular programs, including customer relationship management (CRM) tools, marketing automation systems, and many more.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Christina R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
UX makes a big difference!
Likeliness to Recommend
What differentiates Typeform from other similar products?
We really needed something that was easy for our survey respondents to engage with. We chose Typeform over Google due to it's optimized CX and how quickly the process moves for the respondent.
What is your favorite aspect of this product?
Ux features
What do you dislike most about this product?
Not much to complain about here, we're looking forward to more display options and color schemes to become available.
What recommendations would you give to someone considering this product?
More innovative features and color schemes would be helpful!
Pros
- Respectful
- Client's Interest First
- Helps Innovate
- Continually Improving Product
Cons
- Under Delivered
Pam V.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use
Likeliness to Recommend
What differentiates Typeform from other similar products?
Typeform is an excellent software to use to create surveys and forms. We collect information regularly from our membership and it provides instant insight into preferences and queries.
What is your favorite aspect of this product?
It's easy to use and has many options to duplicate forms to edit easily.
What do you dislike most about this product?
I like everything about Typeform.
What recommendations would you give to someone considering this product?
I would recommend you try it and you will find yourself using it regularly to improve products or services for your clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
