Typeform Customer Reviews 2024

Typeform

8.4 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details

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Awards & Recognition

Typeform won the following awards in the Survey Software category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

90 Likeliness to Recommend

3
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

2% Negative

2% Neutral

96% Positive

Pros

Trustworthy
Fair
Inspires Innovation
Generous Negotitation

Feature Ratings

Average 85

Mobile Support

Questionnaire Design/Survey Builder

Templates & Question Library

Branching and Logic

Role and User Management

Collaboration

Customizable Branding

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Multi-Media Support

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support

Quality of Features

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Also Featured in...

eForms

Score 7.8

View Typeform in this category (opens in a new tab)

Typeform Reviews

Mahek V.

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Good user interface of form

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

It has customize UI for user which other software not had.

What is your favorite aspect of this product?

It has integration with github for use by students completely free. UI is awesome to use. Customization for making the form. Easy to use. File sharing support are there for uploading.

What do you dislike most about this product?

Need more Plug ins for the additional use. Need more templates for making quizzes. Analysis of the data could be more better.

What recommendations would you give to someone considering this product?

Based on the UI I recommend to use the typeform because it is easy to use.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Pratik P.

Role: Student Academic
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Most Durable service for taking surveys

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

The templets which are provided as in-built for the users to design their own customized form for taking surveys.

What is your favorite aspect of this product?

The editor which is available is really intuitive and easy to work with.The logic is far greater than Google forms and the styling is much better too.

What do you dislike most about this product?

The free version is rather limited, but still performs well.

What recommendations would you give to someone considering this product?

I personally recommend to use Typeform rather than other platforms or services for having accurate surveys with more capabilities which can be very much useful for your survey.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Joan N.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to Use and affordable

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

It has more features and its very affordable

What is your favorite aspect of this product?

Makes survey management easy.

What do you dislike most about this product?

For the time I have used this product, I'm yet to experience any flaws

What recommendations would you give to someone considering this product?

This product works well when it comes to handling surveys. It also affordable. I recommend it

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Typeform

What is Typeform?

Company Details

Need Assistance?

Awards & Recognition

Typeform Ratings

90 Likeliness to Recommend

3 Since last award

97 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Typeform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Collaboration Invite people to review or edit the survey before sending them out.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

eForms

Typeform Reviews

Mahek V.

Good user interface of form

Likeliness to Recommend

Pros

Pratik P.

Most Durable service for taking surveys

Likeliness to Recommend

Pros

Joan N.

Easy to Use and affordable

Likeliness to Recommend

Pros

Most Popular Typeform Comparisons

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3
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Feature Ratings

Mobile Support

Questionnaire Design/Survey Builder

Templates & Question Library

Branching and Logic

Role and User Management

Collaboration

Customizable Branding

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Multi-Media Support

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Data Integration

Vendor Support

Quality of Features

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement