Toast POS Logo Award Winner Product Badge
Toast POS Logo Award Winner Product Badge
Toast Inc.

Toast POS

8.0 /10
Category
Toast POS
8.0 /10

What is Toast POS?

Toast Point of Sale, is an all-in-one platform combining powerful cloud-based software, payment processing, and beautiful hardware, all built for the restaurant industry.

Company Details


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Awards & Recognition

Toast POS won the following awards in the Restaurant POS category

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Toast POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Toast POS.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Toast POS?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Mobile Capabilities

94

Multiple Venue Property Concept Support

92

Payment Processing

91

PCI Compliance

91

Integrations

91

Check Settlement Types

91

Advanced Reporting Analytics

90

Workforce Management

89

Advanced Compliance & Statutory

87

Kitchen Course Management

86

Off Line Operations

86

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

90

Ease of Customization

89

Breadth of Features

87

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

85

Availability and Quality of Training

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

76

Toast POS Reviews

Joshua F.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

“Great Product, highly versatile”

Likeliness to Recommend

10 /10

What differentiates Toast POS from other similar products?

The universal plug if you will. They have the ability to integrate with a wide range of products so you can utilize the tools you prefer. They are also constantly developing and updating software so your software is always up to date. You can also use their software on any android device. The product team is also very innovative and receptive to feedback. The way that their product specialists work is that they come up with their own ideas pitch it and develop new products on their own and have to demonstrate value so they are always cutting edge

What is your favorite aspect of this product?

The ability to integrate multiple platforms and monitor guest experience

What do you dislike most about this product?

Sometimes in efforts to be PCI compliant they go to far with restrictions that are unnecessary

What recommendations would you give to someone considering this product?

Have an open mind, don’t expect it to be just like your last POS. Also take the time to understand the entire structure of the product. Use the resources they provide. The software has so many capabilities so take the time to learn and understand what you are using. Don’t call customer care until you have a basic understanding of your issue; because of the immense capabilities it is easier for them to help you if you tell them the area in which you have issues. Just like you wouldn’t go to a mechanic with a flat and say my car doesn’t drive and he asks what’s wrong and you say I don’t know.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jesse M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Great hardware and software POS is friendly

Likeliness to Recommend

10 /10

What differentiates Toast POS from other similar products?

The platform easy to use

What is your favorite aspect of this product?

Hardware lasts for ever

What do you dislike most about this product?

Dont offer new products

What recommendations would you give to someone considering this product?

Give it a try and you will love it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Fernanda A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Essential for your business, but can use better fe

Likeliness to Recommend

10 /10

What differentiates Toast POS from other similar products?

Ease of use. Availability at restaurants. Employees have experience with ir

What is your favorite aspect of this product?

The ease of use. Ability to send tickets to any printer.

What do you dislike most about this product?

Features aren't nicely displayed, hard to figure out at first

What recommendations would you give to someone considering this product?

Take user reviews into account

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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